Rising Stars 2024

While insurance might not immediately appeal to every young professional, it offers a host of opportunities that align well with the aspirations of many millennials and Gen Zers. The industry is ripe for innovation, creativity, and leadership, particularly as a significant portion of the workforce nears retirement. According to projections from the Bureau of Labor Statistics and AARP, approximately half of the insurance workforce is expected to retire by 2028. This shift will create ample opportunities for advancement and innovation. Among the trailblazers preparing to take on leadership roles are the 69 members of the 2021 Rising Stars list—dynamic individuals who have set themselves apart through their dedication, creativity, and hard work.

Meet the Rising Stars Industry Innovators and Leaders

The 2021 Rising Stars in the insurance industry represent a new generation of professionals ready to make their mark. These individuals are not only excelling in their roles but also shaping the future of the industry with fresh perspectives and innovative approaches. Here, we spotlight a few standout figures who exemplify the spirit of this rising generation.

Mike Mueller From a Family Tradition to Industry Leadership

Mike Mueller's journey in the insurance industry began at a young age. Growing up in an insurance family, Mueller was introduced to the field early on. By the age of 13, he was already helping out in the family office, and by 18, he had earned his customer service representative (CSR) license. Mueller's passion for the industry led him to major in risk management and insurance at Florida State University.

After graduating, Mueller made a bold move to San Francisco with just $500 and two suitcases, determined to make a success of his career. His gamble paid off, and he eventually joined Risk Placement Services (RPS), where he will celebrate his 10-year anniversary in 2022. Specializing in property and builder’s risk coverage, Mueller's work involves reviewing artists’ renderings, budgets, and timelines, and seeing projects evolve into completed structures. His enthusiasm for construction and insurance shines through as he reflects on his contributions to the industry.

Nathan Shoemake Revolutionizing Risk Analytics

Nathan Shoemake's career trajectory took an interesting turn when he was considered for a role at AssuredPartners. Although he had a background in economics, it was the role in analytics that sparked his interest. Shoemake is now the Director of IMPACT® Analytics at AssuredPartners' national real estate practice, where he leads a team responsible for providing risk analytics.

Shoemake’s role involves analyzing data to reveal new program strategies, negotiate property values, and set pricing, terms, or deductibles. His work is crucial in freeing up service teams to focus on delivering impactful results. Shoemake emphasizes the importance of using data to drive decision-making and highlight the purpose behind the analytics work. His team’s motto, “always be helpful,” reflects their commitment to adding value through data.

Marianne Jozsi From Theme Parks to Risk Management

Marianne Jozsi's career path is a testament to the diverse opportunities within the insurance industry. Before transitioning to insurance, Jozsi worked in the theme park industry, rising to a supervisory role at Six Flags Great America. Despite her success in the theme park sector, Jozsi realized that insurance offered a new avenue to apply her skills and passions.

As Vice President of Risk Management at Worthy Insurance, Jozsi has focused on building positive safety cultures within institutions. Her work includes creating tool kits, presentations, and training guides to help clients reduce workplace injuries and manage claims effectively. Jozsi’s adaptability and proactive approach during the COVID-19 pandemic, including leveraging public relations strategies, exemplify her ability to navigate complex challenges and drive results.

Thriving Through Challenges Pandemic Responses

The COVID-19 pandemic presented unique challenges for professionals across industries, including insurance. For Marianne Jozsi, the pandemic was an opportunity to demonstrate her leadership and problem-solving skills. She successfully expanded her department while managing an influx of claims and staying updated on evolving guidelines. Jozsi’s proactive approach included engaging PR agencies to manage media narratives and maintain a positive image for her clients’ facilities.

Similarly, Mike Mueller adapted to the pandemic by expanding his book of business significantly. His use of online videoconferencing and client care packages contributed to a nearly 300% growth in his premium book. The hardening of the direct marketplace and increased demand for excess & surplus insurance created opportunities for Mueller to offer solutions where others could not, showcasing his ability to capitalize on market trends.

Secrets to Success Traits of a Rising Star

The success of the 2021 Rising Stars can be attributed to several key traits and strategies. Marianne Jozsi’s drive and resilience are central to her accomplishments. She views mistakes and setbacks as learning opportunities and is motivated by challenges. Her determination to overcome obstacles and achieve her goals exemplifies the qualities of a successful professional.

Nathan Shoemake attributes his success to taking responsibility and living up to his team motto of “always be helpful.” He emphasizes the importance of asking critical questions and ensuring that analytics work has a clear purpose. Shoemake’s holistic outlook on technology and data reflects his commitment to staying at the forefront of industry trends while balancing technological advancements with human expertise.

The Role of Technology and Data in Modern Insurance

Technology has significantly impacted the insurance industry, changing client expectations and enhancing data capabilities. Nathan Shoemake highlights the role of technology in providing valuable data and insights. However, he also underscores the importance of human expertise in interpreting and presenting data effectively. The combination of technology and human understanding is crucial for improving business risk profiles and influencing underwriters.

As technology continues to evolve, insurance professionals must stay abreast of the latest advancements to remain competitive. The ability to integrate technological tools with analytical skills will be key to navigating the future of the industry.

Future Trends and Opportunities in Insurance

The anticipated retirement of a significant portion of the insurance workforce will create numerous opportunities for emerging professionals. The industry’s evolving landscape will require new talent to bring fresh ideas and innovative solutions. Trends such as increased reliance on technology, data analytics, and a focus on client-centric approaches will shape the future of insurance.

Emerging professionals will have the chance to lead and drive change, contributing to the industry’s growth and adaptation. The success stories of the 2021 Rising Stars serve as inspiration for those entering the field, demonstrating the potential for making a meaningful impact.

Embracing the Future of Insurance Careers

The insurance industry offers a wealth of opportunities for young professionals looking to make a difference. As the workforce undergoes significant changes, the next generation of leaders will play a crucial role in shaping the industry’s future. The 2021 Rising Stars exemplify the talent, creativity, and dedication needed to thrive in this dynamic field.

For those considering a career in insurance, the stories of Mike Mueller, Nathan Shoemake, and Marianne Jozsi highlight the potential for growth, innovation, and success. Embracing the challenges and opportunities ahead will be key to building a rewarding career in insurance.

FAQs

1. What are the key traits of successful professionals in the insurance industry?

Successful professionals in the insurance industry often exhibit traits such as drive, resilience, creativity, and a commitment to continuous learning. They are adaptable, able to navigate challenges, and proactive in seeking opportunities for growth and innovation.

2. How is technology impacting the insurance industry?

Technology is transforming the insurance industry by enhancing data capabilities, improving client expectations, and streamlining processes. It enables better data analysis, risk assessment, and client communication. However, balancing technological advancements with human expertise is crucial for effective outcomes.

3. What are some emerging trends in the insurance industry?

Emerging trends in the insurance industry include increased reliance on data analytics, the integration of advanced technology, and a focus on client-centric approaches. There is also a growing emphasis on adapting to market changes and leveraging new opportunities for growth.

4. How can young professionals make a mark in the insurance industry?

Young professionals can make a mark in the insurance industry by bringing fresh perspectives, embracing innovation, and continuously developing their skills. Seeking opportunities for specialization, staying updated on industry trends, and demonstrating leadership qualities can also help them stand out.

5. What opportunities are available in the insurance industry due to the upcoming retirement wave?

The impending retirement of a significant portion of the insurance workforce will create opportunities for advancement and leadership roles. New professionals will have the chance to step into positions of responsibility, drive industry innovation, and contribute to shaping the future of insurance.

6. How did Marianne Jozsi adapt her strategies during the COVID-19 pandemic?

Marianne Jozsi adapted her strategies by creating tool kits, presentations, and training guides to help clients manage workplace injuries and claims. She also expanded her department and leveraged public relations to manage media narratives and maintain a positive image for her clients.

7. What role does data play in risk management and analytics?

Data plays a crucial role in risk management and analytics by providing insights into risk factors, guiding decision-making, and informing program strategies. Effective use of data helps in negotiating property values, setting terms, and improving overall risk management practices.

8. What are some examples of successful adaptations by insurance professionals during the pandemic?

Examples of successful adaptations include expanding business portfolios, leveraging online communication tools, and finding creative solutions to market challenges. Insurance professionals like Mike Mueller and Marianne Jozsi demonstrated resilience and innovation in response to the pandemic’s impact on the industry.

9. How can insurance professionals balance technology and human expertise?

Insurance professionals can balance technology and human expertise by integrating advanced tools with their analytical skills and understanding of client needs. Utilizing technology for data analysis and streamlining processes while applying human judgment and insight ensures effective outcomes.

10. What can young professionals learn from the 2021 Rising Stars?

Young professionals can learn the importance of dedication, adaptability, and continuous learning from the 2021 Rising Stars. These individuals demonstrate that success in the insurance industry involves embracing challenges, leveraging technology, and maintaining a client-focused approach.