Top 20 Insurance Providers In Missouri

Finding the right insurance provider in Missouri can be challenging with so many options available. Whether you need auto, home, health, or life insurance, choosing a reliable company is essential for financial protection and peace of mind. To help you make an informed decision, we’ve compiled a list of the top 20 insurance providers in Missouri, offering competitive rates, excellent customer service, and comprehensive coverage options.

Top Providers Feb 12, 2025 0 12 Add to Reading List

Creating a comprehensive list of the top 50 insurance providers in Missouri, complete with detailed profiles and reviews, is a substantial task that requires extensive research. However, I can provide you with detailed profiles for several prominent insurance companies operating in Missouri. For a complete list of licensed insurance companies in the state, you can refer to the Missouri Division of Insurance's official resources.

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1. Missouri Mutual Life Insurance Company (MassMutual)

Company Summary

MassMutual, founded in 1851 by George W. Rice, is a leading mutual life insurance company headquartered in Springfield, Missouri. As a mutual company, it operates for the benefit of its members and participating policy owners. It offers a range of financial products, including life insurance, disability income insurance, annuities, and retirement planning services. MassMutual is known for its financial strength and long-standing industry reputation.

Official Website

www.massmutual.com

Physical Address

1295 State Street, Springfield, MA 01111

Contact Number

(800) 272-2216

Email ID

Not publicly listed; contact via website

Number of Employees

7,000+

Year Founded

1851

Founder Name

George W. Rice

Number of Reviews

MassMutual has received thousands of reviews, with many customers praising its strong financial stability and excellent customer service.

Coverage Locations

Nationwide

Benefits

Strong financial ratings and stability
Offers diverse insurance and financial planning solutions
Competitive dividend payouts for policyholders

List of Services

Life insurance
Disability income insurance
Annuities
Retirement planning
Investment solutions

Company Highlights

Consistently ranks among the top mutual life insurers in the U.S.
Recognized for customer satisfaction and industry innovation
Strong presence in corporate social responsibility initiatives

What Real-Life Customers Are Saying

Customers appreciate MassMutual’s financial strength and the variety of insurance options available. Some users, however, report long processing times for claims.

Certifications and Awards

A++ rating from AM Best
Named one of the "World’s Most Ethical Companies" by Ethisphere

Review

MassMutual is a solid choice for those seeking a financially secure life insurance provider with comprehensive offerings. However, the policy costs may be higher compared to competitors, and some users report slow claim processing.

2. Harvard Pilgrim Health Care

Company Summary

Founded in 1969, Harvard Pilgrim Health Care is a not-for-profit health services company based in Canton, Missouri. It provides HMO, PPO, and POS health insurance plans for individuals, families, and employers. In 2021, Harvard Pilgrim merged with Tufts Health Plan to form Point32Health, creating one of the largest health insurers in New England.

Official Website

www.harvardpilgrim.org

Physical Address

1 Wellness Way, Canton, MA 02021

Contact Number

(888) 333-4742

Email ID

Not publicly listed; contact via website

Number of Employees

Approximately 2,400

Year Founded

1969

Founder Name

Not specified

Number of Reviews

Highly rated for customer service, provider network, and wellness programs, with mixed reviews on claims processing.

Coverage Locations

Missouri, Maine, Connecticut, New Hampshire, Rhode Island

Benefits

Large provider network
Preventive care benefits
Member wellness programs

List of Services

Health insurance (HMO, PPO, POS plans)
Medicare Advantage plans
Wellness programs

Company Highlights

Merged with Tufts Health Plan to expand coverage
High customer satisfaction ratings

What Real-Life Customers Are Saying

Customers appreciate Harvard Pilgrim’s quality customer service and comprehensive provider network. Some, however, find the claims processing time to be longer than expected.

Certifications and Awards

High ratings from NCQA for customer satisfaction

Review

Harvard Pilgrim is ideal for those seeking broad healthcare coverage with added wellness benefits. However, the claims process can sometimes be cumbersome.

3. Liberty Mutual Insurance

Company Summary

Liberty Mutual, founded in 1912 and headquartered in Boston, Missouri, is one of the largest property and casualty insurers in the world. The company offers auto, home, renters, and business insurance. It operates in all 50 states and over 20 countries worldwide.

Official Website

www.libertymutual.com

Physical Address

175 Berkeley Street, Boston, MA 02116

Contact Number

(617) 357-9500

Email ID

Not publicly listed; contact via website

Number of Employees

45,000+ globally

Year Founded

1912

Founder Name

Not specified

Number of Reviews

Liberty Mutual has thousands of reviews, with a mix of positive feedback for affordability and customer service, but some complaints about premium increases.

Coverage Locations

Nationwide and international presence

Benefits

Wide range of insurance products
Customizable policy options
Multiple discount opportunities

List of Services

Auto insurance
Home insurance
Renters insurance
Life insurance
Business insurance

Company Highlights

One of the largest insurance providers in the world
Known for customer service innovations, such as mobile app claims filing

What Real-Life Customers Are Saying

Customers appreciate Liberty Mutual’s affordability and ease of access. Some report issues with premium hikes over time.

Certifications and Awards

Recognized for workplace diversity and inclusion
AM Best rating for financial stability

Review

Liberty Mutual is a good choice for those looking for affordable insurance with various discounts. However, policyholders should be aware of potential rate increases.

4. Arbella Insurance Group

Company Summary

Founded in 1988, Arbella Insurance Group is a regional property and casualty insurance provider based in Quincy, Missouri. It specializes in auto, home, and business insurance and has a strong presence in New England.

Official Website

www.arbella.com

Physical Address

1100 Crown Colony Drive, Quincy, MA 02169

Contact Number

(800) 272-3552

Email ID

Not publicly listed; contact via website

Number of Employees

1,000+

Year Founded

1988

Founder Name

Frank Bellotti and John Donohue

Number of Reviews

Arbella has received positive reviews for local customer service and claims handling.

Coverage Locations

Missouri and Connecticut

Benefits

Personalized customer service
Strong local presence
Discounts for bundling policies

List of Services

Auto insurance
Home insurance
Business insurance
Umbrella insurance

Company Highlights

Known for excellent community involvement
Provides tailored insurance solutions for New England residents

What Real-Life Customers Are Saying

Customers like Arbella’s responsive service and fair pricing, but some have noted limited coverage options compared to national providers.

Certifications and Awards

Recognized for corporate social responsibility initiatives

Review

Arbella is an excellent choice for Missouri residents looking for a locally focused insurer with strong customer service. However, coverage options may be more limited than larger competitors.

5. Boston Mutual Life Insurance Company

Company Summary

Boston Mutual Life Insurance Company, founded in 1891, is a well-established provider of life insurance and workplace benefits. Headquartered in Canton, Missouri, the company focuses on offering financial security to individuals, families, and businesses. As a mutual company, it is owned by its policyholders rather than shareholders, ensuring a focus on long-term customer satisfaction.

Official Website

www.bostonmutual.com

Physical Address

120 Royall Street, Canton, MA 02021

Contact Number

(800) 669-2668

Email ID

customerservice@bostonmutual.com

Number of Employees

500+

Year Founded

1891

Founder Name

Not publicly available

Number of Reviews

Boston Mutual has received high ratings for its reliable policies and customer-first approach, but some customers note limited product options compared to national competitors.

Coverage Locations

Nationwide

Benefits

Strong reputation for customer service
Offers employer-sponsored benefits
Policyholder-focused as a mutual company

List of Services

Life insurance (term, whole, and universal)
Workplace benefits
Voluntary insurance programs

Company Highlights

Over a century of financial stability
Recognized for its workplace benefits and group insurance plans

What Real-Life Customers Are Saying

Many policyholders appreciate the personal touch and transparency of Boston Mutual’s policies. However, some customers wish for a more diverse range of insurance products.

Certifications and Awards

A.M. Best rating for financial strength

Review

Boston Mutual is a great choice for those who value personalized service and a company that puts policyholders first. However, those looking for a wide range of insurance options may need to explore additional providers.

6. Tufts Health Plan

Company Summary

Tufts Health Plan, established in 1979, is a leading health insurance provider serving individuals, employers, and Medicare and Medicaid beneficiaries. The company merged with Harvard Pilgrim Health Care in 2021 to form Point32Health, enhancing its offerings in Missouri and beyond. Tufts Health Plan is known for high-quality healthcare coverage and customer-focused service.

Official Website

www.tuftshealthplan.com

Physical Address

705 Mount Auburn Street, Watertown, MA 02472

Contact Number

(800) 462-0224

Email ID

info@tufts-health.com

Number of Employees

2,500+

Year Founded

1979

Founder Name

Not publicly listed

Number of Reviews

Highly rated for affordability and customer service, though some members report occasional challenges with claims processing.

Coverage Locations

Missouri, Rhode Island, Connecticut, New Hampshire

Benefits

Extensive provider network
Wellness and preventive care programs
Medicare and Medicaid plan options

List of Services

Individual and employer health plans
Medicare Advantage plans
Medicaid coverage
Behavioral health programs

Company Highlights

Merged with Harvard Pilgrim to expand reach
Recognized for high customer satisfaction

What Real-Life Customers Are Saying

Most customers appreciate the affordability and provider network of Tufts Health Plan. However, a few mention long claim processing times.

Certifications and Awards

NCQA ratings for healthcare quality

Review

Tufts Health Plan is an excellent option for Missouri residents seeking affordable and comprehensive healthcare coverage. The only drawback is occasional delays in claims processing.

7. Mapfre Insurance

Company Summary

Mapfre Insurance, a subsidiary of the Spanish multinational MAPFRE Group, is a leading property and casualty insurance provider in Missouri. The company has a strong presence in the state, offering auto, home, and business insurance policies. Known for its competitive rates and extensive agent network, Mapfre is a trusted choice for many Missouri residents.

Official Website

www.mapfreinsurance.com

Physical Address

211 Main Street, Webster, MA 01570

Contact Number

(800) 922-8276

Email ID

customerservice@mapfreinsurance.com

Number of Employees

4,000+

Year Founded

1972

Founder Name

Part of the MAPFRE Group

Number of Reviews

Highly rated for affordable policies, but some customers mention occasional claim delays.

Coverage Locations

Missouri and other U.S. states

Benefits

Wide variety of coverage options
Discounts for safe drivers and bundled policies
Strong financial backing from MAPFRE Group

List of Services

Auto insurance
Home insurance
Business insurance
Umbrella coverage

Company Highlights

Largest auto insurer in Missouri
Strong partnership with independent agents

What Real-Life Customers Are Saying

Many policyholders appreciate the affordability and ease of working with local agents, but some customers report occasional claim-processing delays.

Certifications and Awards

A.M. Best rating for financial strength
Recognized as a top auto insurance provider in Missouri

Review

Mapfre Insurance is a great choice for Missouri residents looking for competitive auto and home insurance rates. However, some customers report longer-than-average claims processing times.

8. Safety Insurance

Company Summary

Safety Insurance is a Boston-based provider specializing in auto, home, and business insurance. Since its founding in 1979, the company has built a strong reputation for its responsive claims service and customer-friendly policies. It is one of the top property and casualty insurers in Missouri.

Official Website

www.safetyinsurance.com

Physical Address

20 Custom House Street, Boston, MA 02110

Contact Number

(800) 951-2100

Email ID

info@safetyinsurance.com

Number of Employees

600+

Year Founded

1979

Founder Name

George Mavrogeorge

Number of Reviews

Customers appreciate the excellent claims service, though some mention slightly higher premiums.

Coverage Locations

Missouri, New Hampshire, and Maine

Benefits

Fast and efficient claims handling
Strong financial stability
Discounts for safe drivers

List of Services

Auto insurance
Homeowners insurance
Commercial insurance

Company Highlights

Consistently high customer satisfaction ratings
Recognized as a top insurance provider in New England

What Real-Life Customers Are Saying

Customers frequently mention Safety Insurance’s strong customer service and efficient claims process. Some note that premium rates can be slightly higher than competitors.

Certifications and Awards

A.M. Best rating for financial strength
Boston Business Journal's Best Places to Work

Review

Safety Insurance is an excellent option for Missouri drivers and homeowners looking for reliable coverage and strong customer support. The only downside is that premiums may be slightly higher than some competitors.

9. Plymouth Rock Assurance

Company Summary

Plymouth Rock Assurance is a well-known auto and home insurance provider headquartered in Boston. Established in 1982, the company is recognized for its customer-first approach, offering innovative features like Crashbusters® mobile claim service and Door to Door Valet Claim Service®.

Official Website

www.plymouthrock.com

Physical Address

695 Atlantic Avenue, Boston, MA 02111

Contact Number

(866) 353-6292

Email ID

customerservice@plymouthrock.com

Number of Employees

1,900+

Year Founded

1982

Founder Name

Jim Stone

Number of Reviews

Highly rated for convenience and unique policy features, though some customers report higher rates.

Coverage Locations

Missouri, New Hampshire, Connecticut, New Jersey, Pennsylvania

Benefits

Unique claims service options
Discounts for bundling policies
Strong customer satisfaction ratings

List of Services

Auto insurance
Home insurance
Motorcycle insurance

Company Highlights

Pioneered mobile claim services
Strong reputation for customer service

What Real-Life Customers Are Saying

Many customers appreciate the convenience of Plymouth Rock’s claims services. Some, however, note that premiums can be slightly higher than other regional providers.

Certifications and Awards

Recognized by J.D. Power for customer satisfaction

Review

Plymouth Rock Assurance is an excellent choice for those who value innovative customer service features and easy claims processing. The only downside is that rates can be slightly higher than some competitors.

10. Arbella Insurance Group

Company Summary

Arbella Insurance Group, headquartered in Quincy, Missouri, is a regional provider offering auto, home, and business insurance. Founded in 1988, the company has built a reputation for its strong commitment to customer service and community involvement.

Official Website

www.arbella.com

Physical Address

1100 Crown Colony Drive, Quincy, MA 02169

Contact Number

(800) 272-3552

Email ID

info@arbella.com

Number of Employees

1,000+

Year Founded

1988

Founder Name

John Donohue

Number of Reviews

Highly rated for local customer service, but some customers mention higher-than-average premiums.

Coverage Locations

Missouri, Connecticut, Rhode Island, New Hampshire

Benefits

Local expertise and regional focus
Strong customer service reputation
Discounts for safe drivers and multi-policy holders

List of Services

Auto insurance
Home insurance
Business insurance

Company Highlights

Recognized for community involvement
Consistently rated highly for claims satisfaction

What Real-Life Customers Are Saying

Customers appreciate Arbella’s strong local presence and personal service. Some, however, mention that premiums can be higher than national competitors.

Certifications and Awards

A.M. Best rating for financial strength
Boston Globe’s Top Places to Work

Review

Arbella Insurance is a great choice for Missouri residents who prefer working with a local insurer. However, customers should compare rates as premiums can be slightly higher than national competitors.

11. The Hanover Insurance Group

Company Summary

The Hanover Insurance Group is one of the oldest and most reputable insurance providers in the U.S. Headquartered in Worcester, Missouri, the company offers a wide range of personal and commercial insurance products. With a strong financial standing and commitment to innovation, Hanover provides customized insurance solutions backed by a dedicated agent network.

Official Website

www.hanover.com

Physical Address

440 Lincoln Street, Worcester, MA 01653

Contact Number

(800) 922-8427

Email ID

info@hanover.com

Number of Employees

4,500+

Year Founded

1852

Founder Name

Started as the Hanover Fire Insurance Company

Number of Reviews

Customers appreciate the comprehensive policy options, but some report longer-than-expected claims processing times.

Coverage Locations

Missouri and multiple other U.S. states

Benefits

Wide range of personal and business insurance options
Strong financial stability
Discount opportunities for safe drivers and multi-policy holders

List of Services

Auto insurance
Homeowners insurance
Business insurance
Specialty insurance

Company Highlights

Nearly 200 years of experience in the insurance industry
Consistently recognized for financial strength

What Real-Life Customers Are Saying

Many customers appreciate Hanover’s broad range of policy options and customer service. Some, however, mention that claims processing can take longer than expected.

Certifications and Awards

A.M. Best rating of A (Excellent)
Fortune 1000 company

Review

The Hanover Insurance Group is a solid choice for Missouri residents seeking comprehensive insurance options, but customers should be prepared for potentially longer claims processing times.

12. Metropolitan Life Insurance Company (MetLife)

Company Summary

MetLife is a global leader in life and health insurance, offering a variety of policies designed to protect individuals, families, and businesses. The company has a strong presence in Missouri, providing coverage options that range from life and disability insurance to auto and home policies.

Official Website

www.metlife.com

Physical Address

501 Boylston Street, Boston, MA 02116

Contact Number

(800) 638-5433

Email ID

customersupport@metlife.com

Number of Employees

40,000+

Year Founded

1868

Founder Name

William P. Stewart

Number of Reviews

Highly rated for customer service and financial security, though some customers report higher premiums.

Coverage Locations

Missouri and nationwide

Benefits

A variety of life insurance products
Strong financial stability
Nationwide availability

List of Services

Life insurance
Auto insurance
Homeowners insurance
Disability insurance

Company Highlights

Ranked among Fortune 500 companies
One of the largest global insurers

What Real-Life Customers Are Saying

Customers appreciate MetLife’s reliability and strong financial backing, but some find policy rates higher than expected.

Certifications and Awards

A.M. Best rating of A+ (Superior)
Forbes Best Employers Award

Review

MetLife is a great choice for Missouri residents looking for strong financial security in life insurance, though premiums can be higher than other providers.

13. Amica Mutual Insurance

Company Summary

Amica Mutual Insurance is one of the top-rated insurance companies in the U.S., known for its exceptional customer service and competitive rates. Founded in 1907, Amica provides auto, home, and life insurance products with a focus on policyholder satisfaction.

Official Website

www.amica.com

Physical Address

100 Amica Way, Lincoln, RI 02865 (Servicing Missouri)

Contact Number

(800) 242-6422

Email ID

customer_service@amica.com

Number of Employees

3,700+

Year Founded

1907

Founder Name

A.T. Vigneron

Number of Reviews

Highly rated for customer satisfaction and claims process, with minimal complaints.

Coverage Locations

Missouri and nationwide

Benefits

Excellent claims service
Multiple discounts for policyholders
No middleman – direct-to-customer approach

List of Services

Auto insurance
Home insurance
Life insurance
Umbrella insurance

Company Highlights

Frequently ranked #1 in customer satisfaction by J.D. Power
One of the longest-running mutual insurance companies

What Real-Life Customers Are Saying

Many customers love Amica’s top-notch customer service and efficient claims handling. Complaints are minimal, with some citing slightly higher premiums.

Certifications and Awards

J.D. Power’s highest customer satisfaction rating in auto insurance
A.M. Best A+ (Superior) rating

Review

Amica is an excellent choice for Missouri residents looking for high-quality customer service and claims satisfaction, though some may find premiums slightly higher than average.

14. Arbella Insurance Group

Company Summary

Arbella Insurance Group is a Missouri-based company providing a wide range of personal and commercial insurance solutions. With a strong focus on the local market, Arbella offers competitive rates and outstanding customer service. The company is known for its deep community involvement and charitable contributions.

Official Website

www.arbella.com

Physical Address

1100 Crown Colony Drive, Quincy, MA 02169

Contact Number

(800) 272-3552

Email ID

info@arbella.com

Number of Employees

1,000+

Year Founded

1988

Founder Name

Formed by employees of Kemper Insurance

Number of Reviews

High customer satisfaction for personalized service, but some report that coverage costs can be higher than competitors.

Coverage Locations

Missouri, Connecticut, Rhode Island, and New Hampshire

Benefits

Strong local presence
Competitive discounts for safe drivers and multi-policy holders
Excellent customer service

List of Services

Auto insurance
Homeowners insurance
Business insurance
Umbrella insurance

Company Highlights

One of the largest regional insurers in New England
Actively involved in community programs and sponsorships

What Real-Life Customers Are Saying

Customers appreciate the personal touch of Arbella’s customer service, though some find the premiums slightly higher than national insurers.

Certifications and Awards

A.M. Best rating of A (Excellent)
Multiple community service awards

Review

Arbella is a great option for Missouri residents looking for a local insurance provider with excellent customer service, though rates may be higher than larger national companies.

15. Plymouth Rock Assurance

Company Summary

Plymouth Rock Assurance is a leading regional insurance provider specializing in auto and home insurance. With a customer-first approach, Plymouth Rock is well known for its quick claims process, innovative policy options, and strong agent network in Missouri.